Privacy Policy

Last updated: January 22, 2025

Important Note: This policy applies only to data collection via the Joynix website. Data collected through the mobile application is governed by a separate policy available in the application.

1. Introduction

At Joynix, we take the protection of your personal data very seriously. This privacy policy explains what data we collect via our website, why we collect it and how we use it.

2. Data Controller

The data controller for data collected via this site is:

Joynix
Contact: Contact form available on the site

3. Data Collected

3.1 Automatically Collected Data

When you visit our site, we automatically collect certain technical information:

Navigation data: Pages visited, visit duration, navigation path
Technical data: IP address, browser type, operating system, screen resolution
Performance data: Loading times, errors encountered

3.2 Data You Provide Us

We also collect information you choose to share with us:

Contact form: Name, email address, subject, message

4. Legal Basis and Processing Purposes

We process your data based on the following legal grounds:

Navigation data: Analyze site usage (Legitimate interest, 13 months retention)
Contact form: Respond to your requests (Consent, 3 years retention)
IP address: Security and abuse prevention (Legitimate interest, 12 months retention)

5. Data Sharing

We never sell your personal data. We may share your data only in the following cases:

Hosting: Our web host has access to data stored on its servers
Legal obligation: If required by law (court order, etc.)

No commercial sharing: We do not share your data with third parties for marketing or advertising purposes.

6. Cookies and Tracking Technologies

6.1 Essential Cookies

We use cookies strictly necessary for the site's operation. These cookies do not collect identifiable personal data.

6.2 Analytical Cookies (Optional)

With your consent, we may use analytics tools to understand how visitors use our site.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

Right of access: Request a copy of your data
Right to rectification: Correct inaccurate data
Right to erasure: Request deletion of your data
Right to object: Object to processing of your data
Right to data portability: Receive your data in a structured format
Right to restriction: Request processing limitation

To exercise these rights, contact us via the contact form.

8. Data Security

We implement appropriate security measures to protect your data:

Secure HTTPS connection (SSL/TLS encryption)
Secure servers with firewall
Limited data access
Regular backups

9. Contact and Complaints

For any questions about this policy, contact us via the contact form.

If you believe your rights are not being respected, you can file a complaint with the French Data Protection Authority (CNIL):

CNIL
3 Place de Fontenoy - TSA 80715
75334 PARIS CEDEX 07, France
Phone: +33 1 53 73 22 22
Website: www.cnil.fr

10. Summary

In brief:

We collect only the minimum necessary data
We never sell your data
You have full control over your data
We take security seriously
This policy applies only to the website

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